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The information provided here is accurate as of 12-21-2024 03:20:01 AM ET.
You may search by Service Order number, address (street number and/or name), and/or your LCEC account number.
Builders: You may enter just your LCEC account number to find all Service Orders under that account.
You may enter a partial address. Search results will include all records that contain the exact value you type in.
Search results will include any open Service Orders that meet the search criteria, as well as up to 75 Service Orders that meet the criteria that were completed within the last 12 months.
To sort the search results, click on the three bars in the column header.
To filter the search results, type or select the value you desire in the blank horizontal line below the column name.
If there is a date in the Service Standard Date column, your job will be completed on or before that date.
If there is a date in the Expected Date of Service column, your job was previously delayed and it will be worked on or before that date.
The Job Status "In Progress" means the job is in the schedule and will be worked as soon as possible.
Due to global supply shortages, we are unable to provide an exact date that your new service will be connected. You will be notified by email as soon as you are on the construction schedule. We apologize for any inconvenience this may cause you.
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Govt. Inspection Required
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Job Status
Bi-directional meter installed.
COMPLETED
CUSTOMER DELAY
Completed - Permission to operate letter issued.
DELAY
DESIGN
IN PROGRESS
MATERIAL DELAY
Not Available
PENDING PRE-SITE AFTER DELAY
Pending LCEC engineers for approval.
READY TO SCHEDULE
RELEASED TO CONSTRUCTION
Released to Meter Technician for Meter connection.
SCHEDULED
VOID
WAITING ON CIAC
WAITING ON INSPECTION
WAITING ON UNDERGROUND LETTER
WAITING ON UNDERGROUND LETTER & WAITING ON CIAC
Service Standard Date On or Before
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Expected Date of Service On or Before
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Job Statuses
Status
Description
Bi-directional meter installed.
TBD
COMPLETED
TBD
Completed - Permission to operate letter issued.
TBD
CUSTOMER DELAY
TBD
DELAY
TBD
DESIGN
TBD
IN PROGRESS
TBD
MATERIAL DELAY
TBD
Not Available
TBD
Pending LCEC engineers for approval.
TBD
PENDING PRE-SITE AFTER DELAY
TBD
READY TO SCHEDULE
TBD
RELEASED TO CONSTRUCTION
TBD
Released to Meter Technician for Meter connection.
TBD
SCHEDULED
TBD
VOID
TBD
WAITING ON CIAC
TBD
WAITING ON INSPECTION
TBD
WAITING ON UNDERGROUND LETTER
TBD
WAITING ON UNDERGROUND LETTER & WAITING ON CIAC
TBD
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800-599-2356
800-599-2356
